AT&T Office @ Hand

AT&T Office@Hand is a cloud-based UCaaS (Unified Communications as a Service) solution that empowers businesses to handle voice calls, video, messaging, fax, and more—from any device—without the hardware or complexity of traditional phone systems.

AT&T Alliance Channel Solution Provider

AT&T Office@Hand

Unified Communication. Anywhere Teams. Seamless Collaboration.

AT&T Office@Hand is a cloud-based UCaaS (Unified Communications as a Service) solution that empowers businesses to handle voice calls, video, messaging, fax, and more—from any device—without the hardware or complexity of traditional phone systems.

📞 One Business Number, All Channels
  • Manage voice, SMS, fax, and video calls using a single, toll-free or local business number.

  • Features include auto-receptionist, multi-level call routing, and extensions designed to connect customers with the right agent every time.

  • Integrated voicemail, music-on-hold, and call park/flip features support a professional, efficient call experience.

🌐 Flexible & Mobile Workflows
  • Use across smartphones, tablets, desktop softphones, and IP phones—wherever your team works best.

  • Make and receive calls via Wi‑Fi or cellular data.

  • Designed for distributed teams, hybrid offices, or mobile workforces, maintaining business continuity across environments 

💼 All-in-One Cloud Collaboration
  • Host HD video meetings, including screen sharing for teams up to 200 participants (depending on plan).

  • Unified messaging integrates chat, SMS, fax, and email notifications to streamline customer communications.

  • Advanced call and contact management features, such as auto attendants, dial-by-name directories, call queues, and automatic call recording, enhance business efficiency.

🔧 Instant Setup, Minimal Hardware
  • Comes with pre-configured, plug-and-play hardware—simply connect and go.

  • Offers white-glove onboarding support and live configuration assistance 

  • Accessible administration portal simplifies tasks like adding users, updating greetings, and setting call rules 

🔐 Enterprise Integration & Analytics
  • Seamlessly integrates with Google Workspace, Microsoft 365, Salesforce, Zendesk, and more for streamlined workflows.

  • Gain visibility with communications analytics, including usage reports and dashboards.

  • Supports compliance-ready communications—ideal for industries like healthcare with HIPAA-aligned collaboration

✅ Scalable. Reliable. Supportive.
  • Scale easily—from a few seats to enterprise-wide deployments—with self-service provisioning

  • Maintain connectivity across offices, remote workers, and hybrid environments.

  • Backed by 24/7 business-class support from AT&T’s communication specialists

Empower your team to collaborate smarter.

With AT&T Office@Hand, unify communication, enhance teamwork, and stay agile—all supported by the AT&T Business network.

👉 discover@ztrustadvisors.com 

📞 Or call 561-866-4538 to speak with an AT&T Alliance Solution Provider today.

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🌐 Connectivity & AT&T Services

✅ What services do you provide as an AT&T Solution Provider?

We offer AT&T Business Internet, Business Fiber, wireless mobility, dedicated internet, SD-WAN, and voice solutions like AT&T Office@Hand.

✅ Can I get AT&T Business Fiber through your company?

Yes. We check service availability at your location and help you activate AT&T Business Fiber with expert onboarding support.

✅ What makes you different from going directly to AT&T?

We provide the same AT&T services but with added value: tailored consulting, quicker response times, personalized support, and bundled tech solutions.

✅ Can you bundle services for better pricing?

Yes. We often bundle internet, mobility, phone systems, and cybersecurity to simplify billing and reduce your total tech spend.

✅ Do you help with phone systems or VoIP?

Absolutely. We implement cloud phone systems, including AT&T Office@Hand and other VoIP platforms customized for your business.

✅ Do you offer backup internet or SD-WAN failover solutions?

Yes. We offer wireless backup internet and SD-WAN services to keep your business online during outages or primary connection failures.

✅ Do you help with mobile devices and business wireless plans?

Yes. We support AT&T mobility plans, business phones, and mobile device management, along with security configurations tailored to your team.

🔐 Cybersecurity Services

✅  Do you offer cybersecurity solutions?
Yes. We provide risk assessments, endpoint protection, employee training, network monitoring, and compliance consulting.

✅  How do you help with cybersecurity compliance?
We support compliance with HIPAA, PCI, CMMC, and other regulations by assessing risks, deploying safeguards, maintaining accurate documentation, and conducting regular audits.

✅  What makes your cybersecurity different?
Our security approach is layered, practical, and aligned with your business operations—offering both technology and user-focused defenses.

✅  Do you provide cybersecurity for remote or hybrid teams?
Yes. We secure remote workers with VPNs, endpoint protection, mobile device security, and identity access management.

✅  Can you integrate cybersecurity with our existing IT team?
Yes. We act as an extension of your internal IT or MSP, providing additional expertise and tools without stepping on toes.

💼 Business Types & Use Cases

✅ What types of businesses do you work with?

We support small to mid-sized businesses across healthcare, legal, energy, manufacturing, finance, retail, education, and government.

✅ Do you work with startups and growing companies?

Yes. Our solutions are scalable, flexible, and tailored for businesses at every stage—from launch to expansion.

✅ Can you help with multi-site or multi-location businesses?

Absolutely. We support site-to-site connectivity, centralized cybersecurity, and unified communications across multiple locations.

🤝 Support, Onboarding & Service

✅ Do you provide support after installation?

Yes. We offer dedicated account management, troubleshooting, and ongoing guidance, providing support long after the initial installation is complete.

✅ What is the typical onboarding process like?

We begin with a discovery call, assess your current setup, propose solutions, and manage the installation, activation, and training process.

✅ Is there a cost for consulting or getting a quote?

No. All of our consultations, proposals, and technology recommendations are provided at no cost and with no obligation.

✅ How do I know if AT&T services are available in my area?

We perform a quick coverage check based on your address and provide all available service options, including fiber and wireless backup.

✅ Can you migrate my services from another provider?

Yes. We handle transitions from other carriers with minimal downtime and assist with porting numbers, configuring equipment, and managing changeovers.

📄 Contracts, Billing & Getting Started

✅ Are there contract requirements for your services?

AT&T services usually include a contract, but we’ll walk you through the terms, explain your options, and help you get the best fit.

✅ How does billing work?

Billing for AT&T services typically comes directly from AT&T, but we’ll help you understand and review your bills to avoid surprises.

✅ Can I make changes to my services later?

Yes. We help clients upgrade, downgrade, or pivot their services as their business evolves—without needing to navigate it alone.

✅ Do you offer any promotions or discounts?

Yes. We often have access to exclusive AT&T business promotions, bundle savings, or limited-time offers. Ask us what’s available now.

✅ How do I get started?

Just contact us via our website or give us a call. We’ll schedule a complimentary consultation to map out a solution that aligns with your goals and budget.