AT&T Office @ Hand

AT&T Office@Hand is a cloud-based UCaaS (Unified Communications as a Service) solution that empowers businesses to handle voice calls, video, messaging, fax, and more from any device without the hardware or complexity of traditional phone systems.

AT&T Alliance Channel Solution Provider

AT&T Office@Hand

Unified Communication. Anywhere Teams. Seamless Collaboration.

AT&T Office@Hand is a cloud-based UCaaS (Unified Communications as a Service) solution that empowers businesses to handle voice calls, video, messaging, fax, and more from any device without the hardware or complexity of traditional phone systems.

📞 One Business Number, All Channels
  • Manage voice, SMS, fax, and video calls using a single, toll-free or local business number.

  • Features include auto-receptionist, multi-level call routing, and extensions designed to connect customers with the right agent every time.

  • Integrated voicemail, music-on-hold, and call park/flip features support a professional, efficient call experience.

🌐 Flexible & Mobile Workflows
  • Use across smartphones, tablets, desktop softphones, and IP phones wherever your team works best.

  • Make and receive calls via Wi‑Fi or cellular data.

  • Designed for distributed teams, hybrid offices, or mobile workforces, maintaining business continuity across environments 

đŸ’Œ All-in-One Cloud Collaboration
  • Host HD video meetings, including screen sharing for teams up to 200 participants (depending on plan).

  • Unified messaging integrates chat, SMS, fax, and email notifications to streamline customer communications.

  • Advanced call and contact management features, such as auto attendants, dial-by-name directories, call queues, and automatic call recording, enhance business efficiency.

🔧 Instant Setup, Minimal Hardware
  • Comes with pre-configured, plug-and-play hardware, connect and go.

  • Offers white-glove onboarding support and live configuration assistance 

  • Accessible administration portal simplifies tasks like adding users, updating greetings, and setting call rules 

🔐 Enterprise Integration & Analytics
  • Seamlessly integrates with Google Workspace, Microsoft 365, Salesforce, Zendesk, and more for streamlined workflows.

  • Gain visibility with communications analytics, including usage reports and dashboards.

  • Supports compliance-ready communications ideal for industries like healthcare with HIPAA-aligned collaboration 

✅ Scalable. Reliable. Supportive.
  • Scale easily from a few seats to enterprise-wide deployments with self-service provisioning. 

  • Maintain connectivity across offices, remote workers, and hybrid environments.

  • Backed by 24/7 business-class support from AT&T’s communication specialists

Empower your team to collaborate smarter.

With AT&T Office@Hand, unify communication, enhance teamwork, and stay agile, all supported by the AT&T Business network.

👉 discover@ztrustadvisors.com 

📞 Or call 561-866-4538 to speak with an AT&T Alliance Solution Provider today.

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🌐 Connectivity & AT&T Services

✅ What services do you provide as an AT&T Solution Provider?

We offer AT&T Business Internet, Business Fiber, wireless mobility, dedicated internet, SD-WAN, and voice solutions like AT&T Office@Hand.

✅ Can I get AT&T Business Fiber through your company?

Yes. We check service availability at your location and help you activate AT&T Business Fiber with expert onboarding support.

✅ What makes you different from going directly to AT&T?

We provide the same AT&T services but with added value: tailored consulting, quicker response times, personalized support, and bundled tech solutions.

✅ Do you offer backup internet or SD-WAN failover solutions?

Yes. We offer wireless backup internet and SD-WAN services to keep your business online during outages or primary connection failures.

✅ Do you help with mobile devices and business wireless plans?

Yes. We support AT&T mobility plans, business phones, and mobile device management, along with security configurations tailored to your team.

🔐 Cybersecurity Services

✅  Do you offer cybersecurity solutions?
Yes. We provide risk assessments, endpoint protection, employee training, network monitoring, and compliance consulting.

✅  How do you help with cybersecurity compliance?
We support compliance with HIPAA, PCI, CMMC, and other regulations by assessing risks, deploying safeguards, maintaining accurate documentation, and conducting regular audits.

✅  What makes your cybersecurity different?
Our security approach is layered, practical, and aligned with your business operations—offering both technology and user-focused defenses.

✅  Do you provide cybersecurity for remote or hybrid teams?
Yes. We secure remote workers with VPNs, endpoint protection, mobile device security, and identity access management.

✅  Can you integrate cybersecurity with our existing IT team?
Yes. We act as an extension of your internal IT or MSP, providing additional expertise and tools without stepping on toes.

đŸ’Œ Business Types & Use Cases

✅ What types of businesses do you work with?

We support small to mid-sized businesses across healthcare, legal, energy, manufacturing, finance, retail, education, and government.

✅ Do you work with startups and growing companies?

Yes. Our solutions are scalable, flexible, and tailored for businesses at every stage—from launch to expansion.

✅ Can you help with multi-site or multi-location businesses?

Absolutely. We support site-to-site connectivity, centralized cybersecurity, and unified communications across multiple locations.

đŸ€ Support, Onboarding & Service

✅ Do you provide support after installation?

Yes. We offer dedicated account management, troubleshooting, and ongoing guidance, providing support long after the initial installation is complete.

✅ What is the typical onboarding process like?

We begin with a discovery call, assess your current setup, propose solutions, and manage the installation, activation, and training process.

✅ Is there a cost for consulting or getting a quote?

No. All of our consultations, proposals, and technology recommendations are provided at no cost and with no obligation.

✅ How do I know if AT&T services are available in my area?

We perform a quick coverage check based on your address and provide all available service options, including fiber and wireless backup.

✅ Can you migrate my services from another provider?

Yes. We handle transitions from other carriers with minimal downtime and assist with porting numbers, configuring equipment, and managing changeovers.

📄 Contracts, Billing & Getting Started

✅ Are there contract requirements for your services?

AT&T services usually include a contract, but we’ll walk you through the terms, explain your options, and help you get the best fit.

✅ How does billing work?

You are billed directly by AT&T and will have access to AT&T billing portals to view services, invoices, and pay bills online. We’re always here to help you understand and review your bills, and we can assist in resolving any billing issues you may have.

✅ Can I make changes to my services later?

Yes. We help clients upgrade, downgrade, or pivot their services as their business evolves—without needing to navigate it alone.

✅ Do you offer any promotions or discounts?

Yes. We have access to exclusive AT&T business promotions, bundle savings, or limited-time offers. Ask us what’s available now.

✅ How do I get started?

Just contact us via our website or give us a call. We’ll schedule a complimentary consultation to map out a solution that aligns with your goals and budget.