AT&T Office @ Hand
AT&T Office@Hand is a cloud-based UCaaS (Unified Communications as a Service) solution that empowers businesses to handle voice calls, video, messaging, fax, and more—from any device—without the hardware or complexity of traditional phone systems.
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🌐 Connectivity & AT&T Services
✅ What services do you provide as an AT&T Solution Provider?
We offer AT&T Business Internet, Business Fiber, wireless mobility, dedicated internet, SD-WAN, and voice solutions like AT&T Office@Hand.
✅ Can I get AT&T Business Fiber through your company?
Yes. We check service availability at your location and help you activate AT&T Business Fiber with expert onboarding support.
✅ What makes you different from going directly to AT&T?
We provide the same AT&T services but with added value: tailored consulting, quicker response times, personalized support, and bundled tech solutions.
✅ Can you bundle services for better pricing?
Yes. We often bundle internet, mobility, phone systems, and cybersecurity to simplify billing and reduce your total tech spend.
✅ Do you help with phone systems or VoIP?
Absolutely. We implement cloud phone systems, including AT&T Office@Hand and other VoIP platforms customized for your business.
✅ Do you offer backup internet or SD-WAN failover solutions?
Yes. We offer wireless backup internet and SD-WAN services to keep your business online during outages or primary connection failures.
✅ Do you help with mobile devices and business wireless plans?
Yes. We support AT&T mobility plans, business phones, and mobile device management, along with security configurations tailored to your team.
🔐 Cybersecurity Services
✅ Do you offer cybersecurity solutions?
Yes. We provide risk assessments, endpoint protection, employee training, network monitoring, and compliance consulting.
✅ How do you help with cybersecurity compliance?
We support compliance with HIPAA, PCI, CMMC, and other regulations by assessing risks, deploying safeguards, maintaining accurate documentation, and conducting regular audits.
✅ What makes your cybersecurity different?
Our security approach is layered, practical, and aligned with your business operations—offering both technology and user-focused defenses.
✅ Do you provide cybersecurity for remote or hybrid teams?
Yes. We secure remote workers with VPNs, endpoint protection, mobile device security, and identity access management.
✅ Can you integrate cybersecurity with our existing IT team?
Yes. We act as an extension of your internal IT or MSP, providing additional expertise and tools without stepping on toes.
💼 Business Types & Use Cases
✅ What types of businesses do you work with?
We support small to mid-sized businesses across healthcare, legal, energy, manufacturing, finance, retail, education, and government.
✅ Do you work with startups and growing companies?
Yes. Our solutions are scalable, flexible, and tailored for businesses at every stage—from launch to expansion.
✅ Can you help with multi-site or multi-location businesses?
Absolutely. We support site-to-site connectivity, centralized cybersecurity, and unified communications across multiple locations.
🤝 Support, Onboarding & Service
✅ Do you provide support after installation?
Yes. We offer dedicated account management, troubleshooting, and ongoing guidance, providing support long after the initial installation is complete.
✅ What is the typical onboarding process like?
We begin with a discovery call, assess your current setup, propose solutions, and manage the installation, activation, and training process.
✅ Is there a cost for consulting or getting a quote?
No. All of our consultations, proposals, and technology recommendations are provided at no cost and with no obligation.
✅ How do I know if AT&T services are available in my area?
We perform a quick coverage check based on your address and provide all available service options, including fiber and wireless backup.
✅ Can you migrate my services from another provider?
Yes. We handle transitions from other carriers with minimal downtime and assist with porting numbers, configuring equipment, and managing changeovers.
📄 Contracts, Billing & Getting Started
✅ Are there contract requirements for your services?
AT&T services usually include a contract, but we’ll walk you through the terms, explain your options, and help you get the best fit.
✅ How does billing work?
Billing for AT&T services typically comes directly from AT&T, but we’ll help you understand and review your bills to avoid surprises.
✅ Can I make changes to my services later?
Yes. We help clients upgrade, downgrade, or pivot their services as their business evolves—without needing to navigate it alone.
✅ Do you offer any promotions or discounts?
Yes. We often have access to exclusive AT&T business promotions, bundle savings, or limited-time offers. Ask us what’s available now.
✅ How do I get started?
Just contact us via our website or give us a call. We’ll schedule a complimentary consultation to map out a solution that aligns with your goals and budget.